About Credit Sesame

Why won't Credit Sesame accept my password reset security question?

We promise that we would never change your security answer. If we are not accepting your security answer it is because it doesn't match what you typed in originally. Could be a typo. Could be you forgot that ...

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Is Credit Sesame going to sell my personal information?

Absolutely not! Your privacy is our priority. In fact, our privacy policy specifically prohibits Credit Sesame from selling or sharing your personal information to third parties except as necessary to provide s...

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I had good approval odds. Why was I denied?

We spend a lot of time and effort perfecting our approval odds models that help you to decide which offers you are most likely to qualify for. That said, approval odds can indicate a higher likelihood of appro...

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What is the email address to reach customer support?

Click here to fill out our member support contact request form. You can also reach our member success team by emailing us at help@creditsesame.com from the email associated with your Credit Sesame account. For ...

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