My Account

How do I unsubscribe from email?

How to change your email preferences from your account Credit Sesame thinks you should be in control of the types of email that you receive. Click here and log into your account to change your communication pr...

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How often will Credit Sesame update my credit score?

For free members, Credit Sesame will update your TransUnion Vantage 3.0 credit score and your TransUnion credit profile every month typically on your first log in of a new month. If you're interested in more fr...

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How do I reset my password?

How to reset your password To reset your password, visit our password reset page and enter the email address associated with your Credit Sesame account. We will then send you a password reset email to that emai...

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Why did my credit score change?

Your credit score can fluctuate from month to month based on number of factors even when you are paying everything as agreed. Other factors that can impact your credit score from month to month include: credit ...

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How do I delete or deactivate my Credit Sesame account?

Free Credit Sesame Members To cancel delete or deactivate your free Credit Sesame membership, click here and log in to your account and click "deactivate your account" from the bottom of the profile page. Pr...

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How do I change my email preferences?

How to change your email preferences from your account Credit Sesame thinks you should be in control of the types of email that you receive. Click here and log into your account to change your communication pr...

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I don't know which email I used to create my account. How can I find out?

If you previously created an account but cannot remember what email address you used when you created the account, please try to sign up as a new user. If you are prevented from signing up and received a messa...

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I have a new email address. How do I change the email associated with my account?

If you would like to change the email address associated with your Credit Sesame account, all you need to do Click Here and log in to your account on your computer or mobile device. You'll find your email addre...

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Why can't I log In to my account?

If you already completely signed up for Credit Sesame and are having trouble signing into your account, you should first try resetting your password. Just click the "forgot password" below the password field on...

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Why doesn't my credit card appear in my Credit Sesame account?

The account and balance information in your Credit Sesame account is directly from your TransUnion credit report. Banks are not required to report your information to all three credit bureaus so it's possible t...

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