Billing and Premium Subscriptions

How do I cancel my premium subscription?

Premium Cancellation To cancel a premium subscription, all you need to do is send a request to our Member Success team. Please include the following information in your request: your full name on the accoun...

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I see a charge on my statement from Credit Sesame. I thought Credit Sesame was free?

In addition to our free service, Credit Sesame does offer premium services such as the purchase of 3 bureau credit reports as well as our premium subscription products. If you have questions about a charge, ple...

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I've never heard of Credit Sesame. Why do I have a billing charge on my account?

If you see a charge on your bank or credit card statement for services from Credit Sesame and you've never heard of us before there are a few possibilities that you'll want to consider. Is it possible that a r...

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Isn't Credit Sesame free?

Absolutely! We do have premium subscription options for members that want more bells and whistles but our core product of offering a free single credit bureau (TransUnion) monthly credit score and free credit m...

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How much do the premium subscription plans cost?

See this link to the comparison table for more information.

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I'm a Platinum Plan subscriber and have been a victim of Identity theft. How do I get assistance?

We have restoration specialists 24/7 to assist you with your ID theft restoration case. Call us at: 1-855-799-9111, extension 3.

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Is there a free introductory period?

No, our premium subscription services do not have a free introductory period. You can, however, cancel at any time by contacting our member success team at help@creditsesame.com from the email associated with ...

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How do I cancel my premium subscription?

You can cancel your premium Credit Sesame subscription at any time. To do so, just send our member success team an email from the email address associated with your Credit Sesame account indicating that you wis...

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How can I find out more details about the Credit Sesame premium plans?

Find out more about the Credit Sesame premium plans on our Premium Comparison page.

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Why would I want identity theft protection?

Your personal information is everywhere these days, with the proliferation of social networks, emails, and text messages. You should take steps to proactively protect your identity and credit. If your identity ...

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